Contact us

Questions about your shipment, customs, or delivery? Our team is here to help.

Customer Service

Reply to any shipment notification email and our team will respond.

Hours

Monday – Friday
09:00 – 18:00 (local time)

Need help with a shipment?

Please have your tracking number ready (it starts with TN) when contacting us — it helps us locate your package and provide an accurate update immediately.